Terms of Service

Sharelum connects sellers who want honest feedback on their products with testers who try those products and share what they really think. Testers earn snaps; sellers spend snaps to ask for reviews.

Sharelum is independent. We are not affiliated with, endorsed by or acting for Flipkart or any other marketplace. Their own terms and review rules always apply to anything you post there.

By creating an account, joining the waitlist or using Sharelum, you agree to these terms. If you don't agree, please don't use the service.

• You must be at least 18 years old.
• One account per person. Duplicate, shared or automated accounts may be closed.
• Give accurate details and keep them up to date. You are responsible for activity on your account and for keeping your password private.
• Tell us at support@sharelum.com if you think someone else has accessed your account.

The whole point of Sharelum is honest feedback. Snaps are kept for a verified review, whatever its rating. A one-star review that is honest earns exactly the same as a five-star one.

• Testers must actually use the product before reviewing it, write in their own words, and follow Flipkart's review and disclosure rules (including any requirement to say how they got the product).
• Sellers must never ask for, pressure for or reward a positive rating, ask for a review to be changed or removed, or contact testers outside the platform about their review.
• You can't review your own products, and testers can't review products from sellers who have reviewed theirs (we block review swaps).
• Fake, copied, AI-generated-without-use, or paid-for-rating reviews are not allowed.

Breaking these rules can mean snaps are reversed, reviews are rejected, and the account is closed.

• You may only list products you own or are authorised to promote, with an accurate title, description and Flipkart link.
• Every new product starts as a draft and appears in the library only after our team approves it. We may reject or remove any product without giving a reason.
• No illegal, unsafe, counterfeit, adult or misleading products.
• You let us show your product details (title, cover, description, link) inside Sharelum so testers can find it.

Snaps only exist inside Sharelum. They have no cash value, can't be exchanged for money, transferred to another person, or redeemed outside the platform.

• When you open a review request, its full cost (cost per review × goal) is set aside from your balance up front.
• A tester receives the full cost per review in snaps the moment they claim a slot, and keeps it once their review is verified by our moderators.
• If a claim is rejected, expires or is cancelled, the same amount is taken back from the tester — even if that makes their balance negative — and the slot goes back to the request. While a balance is negative, new claims and requests are paused until it's earned back.
• When a request closes, unused slots are refunded to the seller in snaps.
• Bonuses: 50 snaps when you join, 2,000 snaps for each person who joins with your referral link, and 10 snaps for a community post.
• Where a request asks for a verified purchase, the tester buys the product on Flipkart themselves. The extra snaps in that request recognise the purchase — Sharelum does not refund purchases in money.

Every movement of snaps is recorded. We may correct mistakes and reverse snaps earned by breaking these terms.

• Each test has a deadline that depends on the product: digital products (e-books, subscriptions, files) have up to 3 days; physical products have 30 days for delivery, real use and Flipkart accepting the review. You can extend it once (3 days for digital, 14 for physical), or cancel it with a reason.
• There are weekly and open-at-once limits on claims, so products reach many different testers.
• Moderators check each review against its live link. They can verify it (the snaps paid on claim are kept), ask for changes, or reject it (the snaps are taken back).

During our founding launch, public signup is closed. You can join the waitlist; we invite people in batches, in order, and friends who join with your link move you up. Joining the waitlist doesn't guarantee an invite.

• Founding members (up to 100) get 12 months of full access free, with no card needed, plus 1,600 starter snaps.
• After the free period, founding members can continue at $5/month for as long as their subscription stays active. If you cancel later, the founding price isn't kept.
• Invite links are personal, single-use and expire.

Regular pricing is $9/month or $79/year. Prices are shown before you pay and may change for future billing periods with notice.

• Payments are processed by LemonSqueezy, our merchant of record. They handle your card details, receipts and sales tax; we never see or store your full card number.
• Subscriptions renew automatically until you cancel. You can cancel anytime from Billing; access continues until the end of the paid period.
• If you're not happy, contact us within 30 days of your first payment for a refund.

You keep ownership of what you post (reviews, posts, comments, images). You give Sharelum a licence to host and show it inside the service so it works as intended.

• No harassment, hate, spam, scams, personal data of others or content you don't have rights to.
• We may remove content or limit accounts that break these rules.
• Video shorts are coming soon and are not part of the service yet.

You can stop using Sharelum at any time and ask us to delete your account at support@sharelum.com. Unused snaps are lost when an account is closed.

We may suspend or close an account that breaks these terms, harms other members or puts the service at risk. Where it's fair and safe to do so, we'll tell you why.

Sharelum is provided "as is". We don't guarantee any number of reviews, any rating, more sales, better ranking, or that Flipkart will keep a review published — those decisions are theirs.

Products are supplied by sellers, not by us; any issue with a product itself is between the seller and the buyer.

To the extent the law allows, Sharelum isn't liable for indirect or consequential losses, and our total liability is limited to what you paid us in the 12 months before the claim. Nothing here limits rights you have under consumer law that can't be excluded.

We update these terms as the product changes. If a change materially affects you, we'll let you know by email or in the app before it takes effect. The date at the top shows the latest version.

Questions? Write to support@sharelum.com.